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Nimal
Experience Innovation | Digital Transformation | Agile Management | Design Thinking
Nimal
Experience Innovation | Digital Transformation | Agile Management | Design Thinking

Hi,

For over 20 years, I've pushed tech boundaries, specializing in digital platforms. I blend technical expertise with empathetic leadership to drive innovative solutions. I've learned that true success comes from understanding people. I love diving deep into complex problems, but I never forget that at the end of the day, it's all about making life better for real people.

I've worn many hats over the years - technician, leader, innovator, problem-solver. I thrive on challenges and bring people together to tackle the toughest issues. Sure, I know my stuff when it comes to experience innovation, agile management, and digital transformation, but what really gets me excited is finding creative solutions that nobody else has thought of. If you need someone to navigate IT with a human touch, let's connect!

Skills

Cross-Functional Leadership
0%
Agile Management
0%
Client Relationship
0%
Ability to employ tech talent
0%

Expertise

  • Application modernization
  • Cloud services and platforms
  • Robotic Process Automation (RPA)
  • Bot Framework
  • Source Code Management
  • Api Management
  • Data & Application Migration and Deployment
  • 20+years of Experience in .Net Development
  • Database Management
  • UI/UX Design
  • Networking and System Administration
  • Knowledge of OS & VMS
  • SCRUM
  • Telecom engineering
  • Graphic Designing
  • App development
  • Enterprise observability
  • Vulnerability Risk Management

Languages

%
English
Experience
%
ދިވެހި
Experience

Resume

Awards
2013
Chairperson’s Award
Chairperson’s award, most prestigious award, in recognition of outstanding contributions and services rendered to Dhiraagu.
2019
Innovation Award : MAMEN
Innovation award in recognition of stunningly successful innovative project, MAMEN, which have propelled youth segment.
2013
Innovation Award : Prepaid Rewards
Innovation award in recognition of the first Prepaid Loyalty Program by Dhiraagu, Prepaid Rewards, which was well accepted by customers.
2013
Innovation Award : GPRS Barring/Unbarring
Innovation award in recognition of GPRS barring/unbarring application which was implemented to resolve prepaid customer’s pain point of depleting prepaid account balance while roaming.
2011
Innovation Award : TouchNet Portal
Innovation Award in recognition of developing myusage.dhiraagu.com.mv (a.k.a TouchNet Portal) which allows prepaid broadband customer to purchase data add-ons via iPad and devices that do not have SMS capability.
2010
Innovation Award : MNC3
Innovation Award in recognition of the first application architecture , MNC3, that shows 360 view of customer which contributes customer service representative to handle customer queries swiftly.
2009
Innovation Award : e-Zakath
Innovation Award in recognition of the first SMS based zakath collection application.
2009
Special Merit Award
Special Merit Award in recognition of outstanding contributions and services rendered to Dhiraagu.
2011
Divisional Merit Award
Divisional Merit Award in recognition of excellent performance and tremendous contribution to Dhiraagu .
2012
Divisional Merit Award
Divisional Merit Award in recognition of excellent performance and tremendous contribution to Dhiraagu.
Expertise
  • Application modernization
  • Cloud services and platforms
  • Robotic Process Automation (RPA)
  • Bot Framework
  • Source Code Management
  • Api Management
  • Data & Application Migration and Deployment
  • 20+years of Experience in .Net Development
  • Database Management
  • UI/UX Design
  • Networking and System Administration
  • Knowledge of OS & VMS
  • SCRUM
  • Telecom engineering
  • Graphic Designing
  • Enterprise observability
  • Vulnerability Risk Management
Education
2003 - 2004
Bachelor of Computing Science (Honors) Major in Internet Technology
UNIVERSITY OF STAFFORDSHIRE
2002 - 2003
Higher Diploma in Software Engineering
ASIA PACIFIC UNIVERSITY
2001 - 2002
Diploma in Computing and Information Technology
ASIA PACIFIC UNIVERSITY
2000 - 2001
Foundation in Business Management
RIMA COLLEGE
Experience
2025 - Current
Director Information & Communications Technology @ Auditor General's Office
Provide strategic leadership for ICT governance, digital transformation, and long-term technology planning.

Lead modernization of enterprise systems, cloud services, infrastructure, and cybersecurity frameworks.

Strengthen ICT policy, risk management, and data governance to ensure secure and compliant operations.

Collaborate with executive leadership to align ICT investments with the national audit mandate.
2022 - 2025
Manager Information & Communications Technology @ Auditor General's Office
Executed long-term ICT strategy, ensuring infrastructure scalability, reliability, and security.

Led software development, cloud migration, and enterprise application modernization.

Strengthened information security through new policies, controls, and awareness programs.

Digitized operational workflows, reducing manual processes and improving efficiency.

2016 - 2022
Manager Product Development & Architecture @ Dhiraagu
Led enterprise product architecture, digital modernization, and customer-focused innovation.

Drove strategic technology roadmaps, enabling faster delivery and improved service quality.

Promoted agile methodologies, enhancing team productivity and reducing time-to-market.

Collaborated cross-functionally and with global vendors to deploy cutting-edge solutions.
2012 - 2016
Senior Engineer VAS (Value Added Services) @ Dhiraagu
Managed VAS platforms, fault analysis, and issue resolution, significantly improving stability.

Led implementation of customer and internal system enhancements, reducing operational costs.

Strengthened network, storage, and backup infrastructures to support system growth.

2005 - 2012
Engineer Mobile Data & VAS (Value Added Services) @ Dhiraagu
Led GPRS core network operations, GRX integration, and roaming partner onboarding.

Managed VAS network operations, enhancing enterprise security and system reliability.

Delivered multiple innovative in-house applications to improve market competitiveness.
Interests
Reading
Coding
Photography
Sketching
Graphic Design
Music

Work

Contact

Get in touch

Let’s discuss how I could be of any help to you over a cup of coffee!